Effective Date: 18th December, 2025
Applies To: All users, ambassadors, investors, partners, staff, and administrators of Joval Marketplace (“Joval”, “Platform”, “Company”).
1. PURPOSE
This Policy explains how Joval:
- Collects, processes, stores, and protects data
- Maintains confidentiality of commercial and personal information
- Complies with global data protection standards
2. DATA COLLECTED
2.1 Personal Data
- Full name, nationality, date of birth
- Contact details (email, phone)
- Government-issued ID
- Face recognition / verification images
- Proof of address
2.2 Business & Corporate Data
- Company registration documents
- Shareholder and director details
- Trade licences
- Banking information (limited to verification)
- Commercial references
2.3 Transaction & Platform Data
- Listings, bids, deal room activity
- LC / SBLC submission status
- Contracts, SPAs, MOUs
- System logs and audit trails
3. PURPOSE OF DATA USE
Data is used strictly for:
- Identity verification (KYC / KYB)
- Fraud prevention and risk control
- Transaction execution and audit
- Regulatory and compliance obligations
- Platform operations and improvement
Joval does not sell or trade user data.
4. CONFIDENTIALITY OBLIGATIONS
All data shared on Joval is treated as strictly confidential. This applies to:
- Prices and bids
- Deal structures
- Commercial terms
- Counterparty identities
- Investor opportunities
Access is restricted on a need-to-know basis.
5. DATA ACCESS CONTROL
- Role-based access (Admin / Ambassador / User)
- Ambassadors have limited access only
- Investors see only approved opportunities
- No user can access another user’s private data
6. DATA SHARING
Data may be shared only when necessary with:
- Banks (LC/SBLC verification)
- Compliance partners
- Legal advisors
- Regulators (if required by law)
Always on a confidential and limited basis.
7. DATA STORAGE & SECURITY
Joval applies:
- Encrypted storage
- Secure servers
- Access logs and monitoring
- Regular system audits
Data is stored only for as long as required by legal obligations, regulatory requirements, and legitimate business needs.
8. USER RESPONSIBILITIES
Users, ambassadors, and partners must:
- Keep login credentials secure
- Not share access details
- Not misuse or export platform data
- Report any suspected breach immediately
9. BREACH & INCIDENT RESPONSE
In case of a data breach:
- Immediate containment measures apply
- Affected parties may be notified where required
- Regulatory authorities will be informed if legally necessary
10. CONFIDENTIALITY SURVIVAL
Confidentiality obligations:
- Continue after account closure
- Survive termination of agreements
- Apply indefinitely to trade data and records
11. USER RIGHTS
Where applicable, users may request:
- Access to their data
- Correction of inaccurate data
- Deletion (subject to legal retention requirements)
Requests must be submitted formally to Joval.
12. GOVERNING LAW
This Policy is governed by: English Law
13. POLICY UPDATES
Joval may update this Policy as the platform evolves. Continued use of the platform constitutes acceptance of updates.
